Request a Fee Estimate
Click here to access our fees estimate request form. Please email your completed form to Mount.PatientEstimates@healthscope.com.au.
Insured Patients and Private Health Insurance
Bethesda Mount has agreements with all major private health funds to cover the hospital charges for your admission.
Depending on your level of cover, some policies require you to pay an excess or co-payment and you will be asked to pay this prior to, or on admission.
In addition, health fund policies require members to serve waiting periods before they will provide cover, and some levels of cover have excluded services.
Pre-existing ailment rules may also apply and your cover may be subject to these rules. We therefore strongly recommend that you contact your health fund to confirm your cover prior to your admission.
Your account for hospitalisation will include your accommodation and theatre fees and other chargeable items in accordance with our current fee agreement with your health fund.
You will be asked to complete and sign a health insurance claim form on admission. We will submit your claim directly to your health fund on your behalf.
It is important that you know that in the event that your health fund rejects your claim for reimbursement for any reason, the hospital will seek to recover any amounts outstanding from you. This is why it is important that you check your level of cover with your health fund prior to admission.
Possible Out-of-Pocket Expenses
It is important to note that you may incur out-of-pocket expenses from any of the following during your stay:
- pharmacy
- pathology
- imaging or x-ray
- surgeon, physician or anaesthetist
- prosthetics or consumables not covered by your fund.
Accepted Payment Methods
All out-of-pocket expenses will need to be paid prior to, or on admission. The following payment methods are accepted:
- credit card (1.5% surcharge for Visa and MasterCard. Please note we do not accept AMEX)
- cash
- EFTPOS (please note that most financial institutions have a daily limit of $1,000)
- bank cheque or money order.
Personal cheques are not accepted.
Self-Funded and Patients Without Private Health Fund Cover
If you are a self-funded patient you may be required to pay an estimate of the total amount of the hospital account prior to admission to confirm your booking or the estimated total cost on admission.
You will be required to pay any positive difference in your account on discharge. If the amount paid by you was in excess of the amount required to cover the cost of your care you will receive a refund from the hospital.
Estimated hospital costs will be provided prior to your admission by your doctor or the hospital. We always endeavour to provide an accurate estimate, but unforeseen circumstances can occur and additional costs may be incurred.
WorkCover, WorkSafe and Third Party Insurance
If your admission is because of a WorkCover/WorkSafe, Third Party or Public Liability claim, the hospital will require prior written approval for your admission from the relevant insurance company.
Your admission cannot be confirmed or proceed until this approval is received. Please send this to mountpatientbilling@healthscope.com.au.